Wednesday, September 23, 2015

The Importance of Finding a Dental Lab You Can Trust and Depend on for Quality Dental Lab Products and Services to Meet Patients’ High Expectations

In order to meet dental patients’ high expectations for long-lasting and highly esthetic dental restorations, its essential for dentists to find a dental laboratory they can trust and rely on for quality dental lab products to ultimately provide optimal patient care services. The long-term success of modern dental restorations depends on a number of factors that dentists must take into consideration when choosing the best dental laboratory to fabricate their patients’ dental prosthetics. Such factors include the lab’s ability to employ skilled dental lab technicians to adequately fabricate high quality dental lab products, and the lab’s ability to preserve the strength and esthetics of dental materials for restorations by executing proper lab techniques and procedures.

The success or failure of a dental restoration is also determined by how effective the dental lab’s communication methods are, prompting dentists to find a dental lab they can depend on for effective communication. Finding a dental lab that a dentist can trust to consistently deliver first-rate dental lab products and dental lab services can be taxing, but the alternative can lead to unsatisfied patients and be damaging to a dentist’s reputation.

Clinical evidence has shown the “skills of the clinician and technician are important for the long-term success of a restoration,” therefore dental laboratories must ensure their lab technicians have the skills and knowledge necessary to manufacture high quality prostheses on a consistent basis [1]. For instances, fabricating porcelain crowns and bridges is a highly sensitive technique and requires adequate skills of lab technicians because “minor laboratory faults may result in clinically unacceptable surface layers” [1]. One major fault is the formation of porosities that in turn may negatively affect the surface roughness, texture and shade of the restoration. Common reasons for the formation of porosities in dental porcelain as described by Rashid are “laboratory faults during condensation, in-appropriate powder/liquid mixing ratio and due to variations in firing time and temperature.”

The long-term clinical success of modern dental restorations greatly depends on “the physical properties of the material, the laboratory fabrication process, the laboratory fabrication technique and clinical procedures that may damage these brittle [ceramic] materials” [1]. The surface roughness and microstructure of dental materials, particularly dental ceramics, are also factors that influence the strength and long-term success of a restoration. During laboratory processessuch as powder compaction, process of forming, firing and shapingcan cause flaws in dental ceramics when the procedure is not performed correctly. Rashid explains during lab processes, flaws may become inherited in the surface and/or microstructure of dental ceramics that can compromise the strength and esthetics of a restoration. Surface roughness will “lead to a non-uniform stress distribution and concentrate locally an applied stress due to the shape differences in the surface layer… developed cracks cannot propagate randomly but occur or propagate at points with higher stress,” causing fractures at these points of high stress [1]. In other words, laboratory processes can influence the existence of micro cracks and residual stresses that affects the longevity of the material, and therefore should be executed competently with the correct dental lab procedures and techniques by capable lab techs.

Along with the ability to adequately manufacture ceramics and other dental materials with acceptable mechanical properties, the lab technician must also have the ability to recreate esthetic details that will match the patient’s natural tooth shape, texture and shade characteristics. Dr. Markus Blatz, restorative dentistry’s leading researcher at the University of Pennsylvania School of Dental Medicine, states the goal of restorative intervention is “to mimic nature as closely as possible” and the dental materials used should “depend on the patient’s needs” [6]. Recreating esthetic details that mimic the patient’s natural teeth is crucial when “subtle details in texture, anatomy, and contours keep the ceramic restoration from looking contrived and can provide the element of ‘prefect imperfection’ that natural teeth exhibit” [4]. In The Penn Dental Journal for the University of Pennylvania School of Dental Medicine, Dr. Blatz explains how he relies on the artistic skills of his dental technicians to first plan and design the substructures using CAD/CAM systems, and then build “the individual teeth by hand and applying the layers of ceramic on top of the copings and frameworks” [7]. He further adds, “Despite all technical advancements, machines are not able to recreate the intricate and subtle esthetic features of a natural tooth. That’s why [the lab technician’s] artistic expertise is so important" [7].

Restorative dentistry also requires effective communication between the dental lab and dental practice to achieve the restorative goals set by the patient and dentist. With the development of software programs and effective web applications, dental labs can now use web content management systems (WCMS) to communicate to the dental office and manage laboratory cases at a faster and more accurate rate. As stated by Alshiddi, “Laboratory case management is a teamwork that should involve good communications between not only the dentist and the dental technician, but also other staff in the dental office (e.g., dental assistant and receptionist) and dental laboratory (e.g., laboratory owner, receptionist and delivery person)” [2]. When managing a large number of dental lab cases, the lab must implement an effective content management system that will manage all of the dental cases coming from multiple forms of communication methods (e.g., hand-written lab authorization forms, telephone, email, photographs, electronic STL files, etc.). Equally important is the lab’s understanding of individual software requirements and design of the software that will essentially, if implicated correctly, improve communication and will ensure long term relationships between the dental office and dental laboratory [2].

Providing excellent dental lab services will lead to “well-designed prostheses, satisfied clinician and comfortable professional relationship between the clinician and dental technician/laboratory” [2]. The dental laboratory must provide great customer service for dentists and their dental office personnel, so all parties can work effectively together in the interest of the patient’s oral health. Collaborative technical advice on routine or complex dental cases is a very important service that dental laboratories should exceed at every time. The lab needs to have a strong management team to implement and oversee quality control processes on every dental case. They must also have an effective logistic team to ensure dental cases are fabricated and delivered in time for the patient’s scheduled appointment. Offering in-house custom shade appointments should be available for doctors and their patients, making sure the lab facility is up to professional standards in appearance and services they provide. 

As stated in General Dental Council’s (GDC) policy document Principles of dental team working, “members of the dental team will work effectively together” and members have to “communicate clearly and effectively with other team members and colleagues in the interest of patients” [3]. Given these points, choose a dental lab that employs a knowledgeable team of certified dental technicians that can consistently fabricate high quality dental lab products. Also, finding a lab that can effectively communicate with the dentist and dental office personnel is essential for the overall success of a dental practice.

About the Company

Since 1991, Iverson Dental laboratories has provided dentists with high quality dental lab products and excellent dental lab services to ensure dental patients are completely satisfied with their restorative outcome. Iverson dental labs offer training on digital dentistry and new dental implant techniques at their high-tech operatory and training facility. Iverson dental labs strongly believes in using high quality certified materials and authentic manufacturing components to fabricate their dental restorations. Iverson also strongly believes in having a dedicated, knowledgeable team of certified dental technicians because clinical evidence has shown the skills of the lab technician are critical for the long-term success of a restoration. They serve dentists from all over North America with a strong following in Pennsylvania (PA), Texas (TX), and California (CA), where they are leading the way in providing professional dental lab services and products to ultimately improve patient care in restorative dentistry.








Reference:

1. Rashid, H. (n.d.). The effect of surface roughness on ceramics used in dentistry: A review of literature. European Journal of Dentistry Eur J Dent, 571-571.

2. Alshiddi, I. Communication Between Dental Office and Dental Laboratory: From Paper-based to Web-based. Pakistan Oral & Dental Journal, Vol. 34 Issue 3, p555.

3. Berry, J., Nesbit, M., Saberi, S., & Petridis, H. (2014). Communication methods and production techniques in fixed prosthesis fabrication: A UK based survey. Part 1: Communication methods. BDJ Br Dent J.

4. Weston, J., & Haupt, E. (n.d.). Creating Aesthetic Success Through Proper Clinician and Laboratory Technical Communication. Dental Clinics of North America, 371-382.

5. Miyazaki, T., Nakamura, T., Matsumura, H., Ban, S., & Kobayashi, T. (n.d.). Current status of zirconia restoration. Journal of Prosthodontic Research, 236-261.

6. Blatz, M. (2013, January 1). Prosthetic parameters and materials for anterior implant esthetics. Lecture. https://www.for.org/en/video-insights/markus-blatz-prosthetic-parameters-and-materials-anterior-implant-esthetics?rate=KDjDad61ETC0oRsYOyMxaye7jTkb3qvyTEpMruuj9qM


7. Bonett, J. (2009). Bringing Da Vinci to Dentistry. Penn Dental Journal, 5(2), 2-5. Retrieved August 31, 2015, from http://www.dental.upenn.edu/pdf/penn-dental-journal/pdj_spring09.pdf

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